The Operating System for
Service Businesses.
For small and medium-sized businesses that demand full control over their data. Turn more enquiries into paying customers.
Trusted by service businesses worldwide
One system for every service business.
Whether tradesperson, agency or estate agent - if you need to turn enquiries into orders, Orb CRM is made for you.
Modular System
Build your CRM from flexible building blocks
- Activate only the modules you need
- Expandable at any time without data loss
- Seamless integration of all components
500+ Ready-Made Assets
Templates, documents and marketing materials included
- Industry-specific templates
- Email sequences and landing pages
- Contracts, invoices and forms
White Glove Service
Custom adaptations through Orb AI
- Custom automations on request
- Personal development of missing features
- Dedicated account manager
From lead to review - all automated.
See live how Orb CRM automates your customer journey.
New Lead
T+0sEnquiry via website
AI Call Started
T+12sAutomatic qualification
WhatsApp Follow-up
T+2minPersonalised message
Appointment Booked
T+5minQualified lead handed off
Calls inbound leads within 12 seconds
Waiting for lead...
Real-time overview
Leads
$89k
Qualified
$156k
Proposal
$210k
Negotiation
$180k
Won
$125k
Conversion
11%
+2.3%
Velocity
18d
-3d
Avg Deal
$25k
+$2k
12%
2.4GB
24 active
99.9%
From analysis to system
The complete journey, visualised.
See how a lead is guided through all phases of your sales process - fully automated.
Lead discovers you
Instant contact
Deal won
Service delivered
5-star review
Referral
AI that works for you.
Automated voice calls and review generation - the heart of Orb CRM.
AI Voice Agent
Speed-to-Lead Automation
New Lead
Web Form
Orb AI
Voice Agent
Transcript
Review Automation
Automatically collect reviews
Job successfully completed
Heating maintenance for Thomas Bauer
New Reviews
Real results, not just promises.
Average improvements after 90 days with Orb CRM
Conversion Rate
Manual Work
Speed-to-Lead
Avg Review Score
What our customers say.
Service businesses that have transformed their customer journey with Orb CRM.
“With Orb CRM we increased our conversion rate by 47%. The system calls leads within 12 seconds - that was unthinkable before.”
Stefan Mueller
Managing Director, Heating Schmidt GmbH
“Finally a system that controls our entire customer journey. From enquiry to review - everything automated.”
Dr. Anna Kellner
Managing Partner, Kellner & Partner Consulting
“The pipeline overview has transformed our sales team. We now see in real-time where every lead stands.”
Marcus Lehmann
Head of Sales, Engel & Volkers Hamburg
Ready to automate your business?
Speak with our team about your requirements.